Human Quality Treatment
Ever heard of the concept of Human Quality Treatment (HQT)? While companies often monitor the quality of their products and services, how many monitor the quality of their employee treatment?
HQT can be defined as:
“Dealing with persons in a way appropriate to the human condition, which entails acting with respect for their human dignity and rights, caring for their problems and legitimate interests, and fostering their personal development” (Domènec Melé , 2014, Journal of Business Ethics)